Refund policy

Last updated 23 October 2026

During early access your first review is free, so there is nothing to refund. For paid reviews:

When you get a full refund

• The audit fails on our side and we can't deliver your report. We refund it without you having to ask.
• Your app can't be launched in the simulator. We refund it without you having to ask, and the upload doesn't count against your link, so you can send a fixed build with the same link.
• You change your mind before the review starts.

When there's no refund

Once your report has been delivered, the review is done and isn't refunded. If you think the report gets something wrong, reply to the email it came with: we'll look at it, and correct the report where we got it wrong.

How to ask

Write to payment@screenlint.com, or reply to any email from Screenlint, with the reference from your emails. Payments are handled by Paddle.com, the Merchant of Record for every order, so refunds go back to the card or account you paid with through Paddle. How soon it shows up depends on your bank.

These rules are part of the terms of service.